The Preferred Patron™ platform with Vend Integration is well suited for any business operating the Vend Retail POS system, regardless of size and number of outlets. Stores with member capacities exceeding the specialty package limits can simply step into our Premium edition offerings Even franchises, operating under disconnected Vend databases can create a virtual cluster, whereby customer records and loyalty accounts are synchronized across stores. Preferred Patron™ will act as your bridge, bringing all your loyalty data together for cohesive program operation and marketing. Our solution has been adopted by businesses throughout the USA, Canada and Europe and has proven to be a world-class customer loyalty and engagement system!
Preferred Patron™ Loyalty is the only loyalty solution on the market that is truly integrated with VendHQ Retail POS. Leveraging Vend's latest generation of integration technology, we integrate with both the Vend Register for iOS/iPad as well as the Vend Web Register; no chrome extensions needed! We are also the only loyalty platform capable of bridging multiple disconnected Vend databases; making us perfect for franchises and multi-store business that operate separate Vend stores. This combined with competitive pricing, simplicity of use, superior support, vast flexibility and extensive marketing capabilities puts us above the rest! At every level, Preferred Patron™ is a tool to help you and not restrict you! Customer service is always competent and willing to help, allowing you to get the most of your investment. We strive to be your solution, not your problem!
Using Preferred Patron™, businesses operating Vend retail POS will increase their customer engagement levels in profitable ways. Our omni-channel communications, combined with rules based, auto-pilot operation, will reach the highest possible percentage of your customers, both in-store and out-of-store, keeping your brand on their mind and bringing them back 2x to 7x more often.
Simply put, operating the Preferred Patron™ Loyalty Program in conjunction with your Vend retail POS system will help you increase your bottom line through improved, positive customer relationships, higher degrees of repeat business, higher spend patterns from existing customers, increased customer feedback and more word-of-mouth referrals.
The Preferred Patron™ Program integrates seamlessly with Vend Retail POS. Promotions and rewards from the loyalty module automatically transfer to each of your Vend Retail POS stores, ready to use on your next sale. When transacting your sale in Vend, add your customer to the sale and press PAY. Vend will inform you of eligible offers and rewards, which you can select and add to the sale! That's it! Of course your customers automatically acrue loyalty credits based on the sales entered into Vend and redemptions automatically decrement from their loyalty account.
Preferred Patron™ has been servicing businesses successfully for over a decade and a half! We have invested years of continuous non-stop improvement and have incorporated the latest advancements technology has to offer into our solution. Our vast history has afforded the Preferred Patron™ Customer Loyalty platform time to evolve through client feedback and mature beyond what is possible from the many newer competitors entering this market space of recent years. We haven't left many stones unturned! Our numerous five star customer reviews speak volumes and are perhaps our greatest distinguishing element! You can find these reviews on any number of third-party software research sites, such as Capterra.com.
We won't name competitors but... some food for thought. If you have explored other options, you likely have found these options may have limited marketing capabilities, require use of additional hardware, limit your SMS volume and/or charge extra for SMS, and worse yet, some are tailored toward promoting their brand instead of yours!
As technology evolves, our solution evolves. As client demands evolve, our solution evolves. We have been listening to our customers since 2004. We know what works and we also know what does not work! Our Preferred Patron™ solution is a representation of all these ideas, which have been brought forward by our clients over the past decade, and we will continue to listen and adapt. Our goal is to be the most comprehensive solution available to any business of any size, while keeping our solution affordable and appropriately packaged for specific audiences. As always, our primary focus is to do this while maintaining a high level of intuitiveness and ease of use.
Implementation is very quick. Once your subsciption is activated, your system is setup and ready for use. A complete library of campaigns, based on what we know works best, are pre-established and ready-to-go. With the aid of our breif getting started video, you can further customize your campaigns and rewards in minutes!
Phone support is offered Monday through Friday, during standard business hours, eastern time-zone. Off hours support is offered 24x7x365 via email. Support representatives will remote dial-in, when necessary.
This web site is not endorsed by, directly affiliated with, maintained, authorized, or sponsored by VendHQ or Vend™ Limited. Vend product and company names are the registered trademarks of their original owners. The use of any trade name or trademark is for identification and reference purposes only and does not imply any association with the trademark holder of their product brand.
The Preferred Patron™ loyalty integration for Vend retail POS was developed by and is owned by Preferred Patron Loyalty, LLC. All program integration development was performed according to the API development specifications and guidelines published by the Vend API team.
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